Troubleshooting Pleasantville trees are white with text on them

Discussion in 'The Sims 2' started by theonlyrobertson, Jul 13, 2006.

  1. theonlyrobertson

    theonlyrobertson New Member

    Pleasantville trees are white with text on them

    After trying to get the Nightlife exp pack to run, I removed all SIMS2 stuff (even registry values) and reinstalled. Now when Pleasantville (or the other neighborhoods)runs the trees are geometric white sheets with text on them that spells out the type of tree. Any clue on how to fix would be appreciated. Also, if I try to play a house lot, the game crashes.

    Thanks,

    Dale
    [​IMG]
    Below is the system info for reference.

    Welcome!

    Welcome to Electronic Arts System Information Utility, Easy Info. This tool can be used by yourself and our technical support representatives to help find a solution to any technical issues you may be experiencing with your game. Please make sure that your system meets minimum requirements and that you have the most updated drivers for both your video and sound devices.



    System Overview / Comparison
    Your SystemResultsGame Requirements
    Operating SystemMicrosoft Windows XP Home Edition Service Pack 2 (Build 2600)PassWindows XP/2000/98/ME
    System Memory1024.5Pass256.0
    Processor Speed1150.0Pass1000 MHz
    DirectX Version9.0cPass9.0c
    Display DeviceRADEON 9550 Unknown Compatibility

    Display Memory512.0Pass32.0
    Display Driver6.14.10.6618Unknown Compatibility

    Sound DeviceVinyl AC'97 Audio (WAVE)Pass

    Sound Driver6.14.01.4150Unknown Compatibility

    Operating System InformationMicrosoft Windows XP Home Edition Service Pack 2 (Build 2600)

    Internet Explorer InformationVersion 6.00.2900.2180
    System Device InformationProcessorAMD AMD Athlon(tm) 1150.0 Mhz

    MemorySystem Total 1024.5
    Virtual Total 2047.9
    Pagefile Total 2462.4

    Snapshot


    System Available 572.4
    Virtual Available 2008.9
    Pagefile Available 2095.2
    Monitor InformationMonitor Name Plug and Play Monitor
    Refresh Rate 60 Hz
    Monitor InformationMonitor Name Default Monitor
    Refresh Rate 0 Hz
    Network Card InformationName VIA Compatable Fast Ethernet Adapter - Packet Scheduler Miniport
    IP Address 192.168.1.107
    Subnet Mask 255.255.255.0
    Gateway 192.168.1.1
    Primary WINS Server N/A
    DHCP 192.168.1.1
    System Device InformationBackground Processes Information
    Process Name [System Process]

    Process Name System

    Process Name smss.exe

    Process Name csrss.exe

    Process Name winlogon.exe

    Process Name services.exe

    Process Name lsass.exe

    Process Name ati2evxx.exe

    Process Name svchost.exe

    Process Name svchost.exe

    Process Name MsMpEng.exe

    Process Name svchost.exe

    Process Name svchost.exe

    Process Name svchost.exe

    Process Name LEXBCES.EXE

    Process Name spoolsv.exe

    Process Name LEXPPS.EXE

    Process Name ati2evxx.exe

    Process Name explorer.exe

    Process Name apdproxy.exe

    Process Name pccguide.exe

    Process Name DrgToDsc.exe

    Process Name MSASCui.exe

    Process Name ADeck.exe

    Process Name type32.exe

    Process Name point32.exe

    Process Name qttask.exe

    Process Name jusched.exe

    Process Name CLI.exe

    Process Name msmsgs.exe

    Process Name MDM.EXE

    Process Name PcCtlCom.exe

    Process Name svchost.exe

    Process Name Tmntsrv.exe

    Process Name tmproxy.exe

    Process Name wdfmgr.exe

    Process Name MsPMSPSv.exe

    Process Name TmPfw.exe

    Process Name wmiprvse.exe

    Process Name alg.exe

    Process Name iexplore.exe

    Process Name CLI.exe

    Process Name CLI.exe

    Process Name EasyInfo.exe

    Process Name wmiprvse.exe
    Media Device InformationMass Storage DevicesType Removable
    File System N/A
    Total Space 0 Bytes
    Free Space 0 Bytes
    Mass Storage DevicesType Fixed
    File System NTFS
    Total Space 74.5 GB
    Free Space 47.1 GB
    Mass Storage DevicesType CD / DVD Drive
    File System N/A
    Total Space 0 Bytes
    Free Space 0 Bytes
    Mass Storage DevicesType CD / DVD Drive
    File System CDFS
    Total Space 592.5 MB
    Free Space 0 Bytes
    Mass Storage DevicesType Fixed
    File System NTFS
    Total Space 76.3 GB
    Free Space 55.0 GB
    DirectX InformationVersion 9.0c
    Long Version 4.09.0000.0904
    Display Device (Primary Only)RADEON 9550

    Device


    Description RADEON 9550
    Manufacturer ATI Technologies Inc.
    GUID D7B71EE2-0213-11CF-B273-0224AFC2CD35

    Driver


    Version 6.14.10.6618
    Module ati2dvag.dll
    Date 6-7-2006

    Memory


    Local 512.0
    Local 496.8
    Non-Local 246.0
    Texture 496.8
    Sound Device (Primary Only)Vinyl AC'97 Audio (WAVE)

    Device


    Description Vinyl AC'97 Audio (WAVE)
    Manufacturer VIA Technologies, Inc.
    GUID BD6DD71A-3DEB-11D1-B171-00C04FC20000

    Driver


    Version 6.14.01.4150
    Module vinyl97.sys
    Date 11-25-2005

    Capabilities


    Max 3D Buffers 0
    Supports Mono Output True
    Supports Stereo Output True
     
  2. Elfgirl

    Elfgirl New Member

    Have you tried going to the Sims 2 website and installing the patches? I would try that first.
     

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