Crashes When Trying to Enter House/Family I just installed the Sims 2. Everything went fine. It starts up fine. But when I click on a house or the family button it gives me a message saying the application has crashed and is now being terminated. I've read through the other threads concerning this problem, but nothing seems to work. The only difference I see between my problem and the one in most threads is that in the neighborhood view, instead of trees, three demensional astricks with the words "willowtreewillowtreewillowtree" appear. Here are my specs according to dxdiag: ------------------ System Information ------------------ Time of this report: 2/11/2007, 22:18:31 Machine name: TRE Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519) Language: English (Regional Setting: English) System Manufacturer: Dell Computer Corporation System Model: Dimension 4600i BIOS: Phoenix ROM BIOS PLUS Version 1.10 A10 Processor: Intel(R) Pentium(R) 4 CPU 2.80GHz Memory: 510MB RAM Page File: 232MB used, 1747MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.2180 32bit Unicode ------------ DxDiag Notes ------------ DirectX Files Tab: No problems found. Display Tab 1: The file nv4_disp.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer. Sound Tab 1: No problems found. Music Tab: No problems found. Input Tab: No problems found. Network Tab: No problems found. -------------------- DirectX Debug Levels -------------------- Direct3D: 0/4 (n/a) DirectDraw: 0/4 (retail) DirectInput: 0/5 (n/a) DirectMusic: 0/5 (n/a) DirectPlay: 0/9 (retail) DirectSound: 0/5 (retail) DirectShow: 0/6 (retail) --------------- Display Devices --------------- Card name: NVIDIA GeForce FX 5200 Manufacturer: NVIDIA Chip type: GeForce FX 5200 DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_0322&SUBSYS_01B910DE&REV_A1 Display Memory: 128.0 MB Current Mode: 1024 x 768 (32 bit) (60Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: nv4_disp.dll Driver Version: 6.14.0010.7801 (English) DDI Version: 9 (or higher) I did notice the bit about the display tab: "Display Tab 1: The file nv4_disp.dll is not digitally signed, which means that it has not been tested by Microsoft's Windows Hardware Quality Labs (WHQL). You may be able to get a WHQL logo'd driver from the hardware manufacturer." Any suggestions?
I had rolled back the driver in an attempt to make it work. I read somewhere that it could help. I'll try your link re-upgrade. Hope it works.
Upgraded the driver with the site you posted, no change. Still get the error trees and can't click the family tab or enter a house.
I am having the same problem with crashing. I have Windows Vista though. Upgraded the drivor, tired the DirectX thing (I have version 10 apparently and the other version is not supported with VISTA). Any suggestions? I tried reinstalling the game.
I've found that a total uninstall/reinstall helps fix a fair whack of problems with most EA games. If a reinstall doesn't help it's your hardware or general computer configuration doing it. If this problem occurs again I'd be looking to find the source first
I apologize for the double post. ( I have a separate thread re: this) I have the exact same problem, including the "willowtree" figures. I tried the suggestions offered in this thread--updating the drivers, re-installing the game--but to no avail. I really don't know what else to do, other than give up and uninstall the game for good. My computer specs (my computer was custom-built, and is less than a week old.) ------------------ System Information ------------------ Time of this report: 3/26/2007, 16:57:08 Machine name: LISAPC1 Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.061219-0316) Language: English (Regional Setting: English) System Manufacturer: NVIDIA System Model: AWRDACPI BIOS: )Phoenix - Award WorkstationBIOS v6.00PG Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 3600+, MMX, 3DNow (2 CPUs), ~1.9GHz Memory: 894MB RAM Page File: 278MB used, 1889MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found DxDiag Version: 5.03.2600.2180 32bit Unicode --------------- Display Devices --------------- Card name: NVIDIA GeForce 6100 nForce 405 Manufacturer: NVIDIA Chip type: GeForce 6100 nForce 405 DAC type: Integrated RAMDAC Device Key: Enum\PCI\VEN_10DE&DEV_03D1&SUBSYS_26021019&REV_A2 Display Memory: 512.0 MB Current Mode: 1024 x 768 (32 bit) (60Hz) Monitor: Plug and Play Monitor Monitor Max Res: 1600,1200 Driver Name: nv4_disp.dll Driver Version: 6.14.0010.9371 (English) DDI Version: 9 (or higher) Driver Attributes: Final Retail Driver Date/Size: 10/22/2006 12:22:00, 4527488 bytes
