Troubleshooting Sims Deluxe Keeps Freezeing On My HP Vista Laptop

Discussion in 'The Sims 2' started by ladeguerrero, Jan 3, 2008.

  1. ladeguerrero

    ladeguerrero New Member

    Sims Deluxe Keeps Freezeing On My HP Vista Laptop

    System Model: HP Pavilion dv6500 Notebook PC
    Processor: Intel(R) Core(TM)2 Duo CPU T5250 @ 1.50GHz (2 CPUs), ~1.5GHz
    Memory: 2038MB RAM
    Page File: 1452MB used, 2842MB available
    Windows Dir: C:\Windows
    DirectX Version: DirectX 10
    DX Setup Parameters: Not found

    I Have The Sims 2 Deluxe Meaning Night Life Verzion.

    The Problems is it worked perfectly for two days and now it's freezeing up and it does it when it loads familys or when I'm trying to create a new familys. It Just hardly lets me do anything period. with out freezeing up. I pretty sure i have enough memory because this lap top is brand new and im only useing it for the sims but it keeps freezeing up on the loading screen please help anyone.!!:confused::confused::confused:
     
  2. Mirelly

    Mirelly Active Member

    We need to see what your laptop has for graphics, ladeguerrero.

    Run dxdiag (Start >> enter dxdiag in the search bar and click on dxdiag.exe in the results)

    Tell us what on the Display Tab:
    Device Name
    Memory


    Remember the game was not designed for Vista and this sort problem is common. You needto run through all EA's troubleshooting steps for Vista and TS2

    http://thesims2.ea.com/help/detail.php?help_id=281

    Also HP is notorious for shipping its computers with enormous amounts useless software. Please make sure you disable all background tasks. All thos little icons in the tray next to the clock can go for a start.

    http://support.ea.com/cgi-bin/ea.cf...F90ZXh0PXdpbmRvd3MgdmlzdGE*&p_li=&p_topview=1

    With that computer, assuming the graphics are up to the minimum for Vista (see first link, above) you need to be playing with your internet connection off and any antivirus software disabled as well.
     
  3. Connathan

    Connathan New Member

    Similar problem, but only after installation of H&M

    Hi, I have a Windows Vista HP laptop, and I had already installed The Sims 2, University and Nightlife, which all worked fine. However, once I installed the H&M Stuff pack, my families would not load. I had previously not been able to get custom content to work at all, which is why I bought the H&M Stuff pack - to get more clothes, but I figured I could just about live without downloads. Now, however, I can't do anything at all! I load the family, and it just crashes and won't go to the actual house.
     
  4. Mirelly

    Mirelly Active Member

    Are you running the game from from the H&M launcher?

    [C:\Program Files\EA Games]\The Sims 2 H&M Fashion Stuff\TSBin\Sims2SP5.exe

    If you aren't this may the problem. H&M makes changes to the game files structure so the old Nightlife Launcher will start up a game which is unable to read your game files, hence the reason why it won't load them.

    If you haven't got a desktop shortcut for H&M on your desktop, look for the launcher in the Start Menu (it'll be in an EA Games folder or wherever you asked it to be placed)

    Failing that Start >> Computer and navigate to where you installed the game. Typically this is Drive C:\Program Files\

    Open \The Sims 2 H&M Fashion Stuff\
    then open \TSBin\

    Now right click on Sims2SP5.exe and choose send to desktop

    You will now have a shortcut to H&M Fashion Stuff on your desktop
     
  5. Connathan

    Connathan New Member

    ...

    Hmm, I'll try this, but usually I just put the H&M disc in, and it loads itself up as H&M...we'll see though, thanks for the help!
     
  6. Connathan

    Connathan New Member

    Hi, I tried that, with no luck... :( it's very frustrating, it goes through all the motions of loading the house, with the blue squares lighting up along the top, then going to the screen that comes up just before the family comes up, and i thought i heard birdie noises as though the house was loading, but it just stays stuck on that screen!
     
  7. Mirelly

    Mirelly Active Member

    Hm ... sounds like you need to reinstall the game.

    This means uninstall everything and start over ... :(
     
  8. Connathan

    Connathan New Member

    Thanks!

    Thank you, it's working now! But does anyone have any ideas on how to get my Downloads working? I'd really like to be able to get Downloaded clothes and makeup, but it only detects a random few when I put the files in the Downloads folder...
     
  9. Mirelly

    Mirelly Active Member

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