Troubleshooting TS2 won't install on AMD system

Discussion in 'The Sims 2' started by keri, Sep 20, 2004.

  1. keri

    keri New Member

    TS2 won't install on AMD system

    Not happy Jan!! TS2 installs perfectly on our 2 other Intel Celeron systems, but refuses to install on my AMD system. Methinks there is a BIG Incompatibility issue to be addressed by MAXIS. :mad:

    There are no emulation programs installed, so this is not an issue. Any ideas anyone????? New M/B & CPU is not an option yet.

    And yes, all drivers & DirectX updated.

    All help appreciated.


    My Specs:

    Operating System Microsoft Windows XP Professional
    OS Service Pack Service Pack 1
    Internet Explorer 6.0.2800.1106 (IE 6.0 SP1)
    CPU Type AMD Athlon XP, 2000 MHz (7.5 x 267) 2400+
    Motherboard Name ASRock K7VT2 (5 PCI, 1 AGP, 2 SDR DIMM, 2 DDR DIMM, Audio, LAN)
    Motherboard Chipset VIA VT8366A Apollo KT266A
    System Memory 512 MB (PC2700 DDR SDRAM)
    BIOS Type AMI (03/07/03)
    Communication Port Communications Port (COM1)
    Communication Port ECP Printer Port (LPT1)
    Display:
    Video Adapter NVIDIA GeForce4 Ti 4200 (64 MB)
    3D Accelerator nVIDIA GeForce4 Ti 4200
    Monitor Philips 107E5 (GS4) [NoDB] (BZ 117984)
    Multimedia:
    Audio Adapter Creative Audigy Platinum Sound Card
    Storage:
    Floppy Drive Floppy disk drive
    Disk Drive MAXTOR 6L080J4 (80 GB, 7200 RPM, Ultra-ATA/133)
    Disk Drive Maxtor 6Y120L0 (120 GB, 7200 RPM, Ultra-ATA/133)
    Optical Drive HL-DT-ST DVDRAM GSA-4040B (DVD+RW:4x/2.4x, DVD-RW:4x/2x, DVD-RAM:3x, DVD-ROM:12x, CD:24x/16x/32x DVD+RW/DVD-RW/DVD-RAM)
    Optical Drive SAMSUNG CD-R/RW SW-240B (40x/12x/40x CD-RW)
     
  2. alssetna

    alssetna New Member

    What happens when you try to install?

    It would be easier to help if you could tell me what error you are getting.
     
  3. keri

    keri New Member

    Ok. After putting in the serial number, it goes to next screen which says it is going to install an extra 236mb. I move the mouse to click OK and that's when it stops.

    There is no error message. Only once did I get as far as inserting Disk 4. Then it wouldn't read the disk or go any further. I tried installing it on a Celeron P3 800Mhz system with no updated drivers and minimum specs and it works perfectly.
     
  4. ManagerJosh

    ManagerJosh Benevolent Dictator Staff Member

    Two thoughts: Wait a while? Because sometimes it takes a while for a process to finish

    Second thought: Force compatibility mode on the installation exe.
     
  5. keri

    keri New Member

    lol Josh. Is 1/2 hour long enough? Also, doesn't the game have to be installed to force compatibility mode? Or do I copy Disk 1 to Hdd and try forcing it?
     
  6. ManagerJosh

    ManagerJosh Benevolent Dictator Staff Member

    you can force compatibility mode directly on the application on the CD itself without needing to copy it.
     
  7. keri

    keri New Member

    Tried that Josh. Error message " This program was not prepared for this project. "
     
  8. OafyC

    OafyC New Member

    It works fine on an AMD XP 2100+ and AMD 64 3400+ here. For some reason on my sister's computer (the AMD XP 2100) when it was installing it would just freeze at the splash screen that comes up, I ended up having to make an alcohol image and run it off her hard drive.
     
  9. keri

    keri New Member

    OafyC

    Out of curiosity, what motherboard does the AMD XP2100 have? Other specs would also be appreciated, so I can compare with mine.
     
  10. Gebbinn

    Gebbinn New Member

    I have an AMD XP2000 running on a Gigabyte K7 Triton motherboard with 256 megs of DDR ram and a GeForce 2 Mx400 Video card. It runs choppy when you get in a graphically "busy" area or in fast forward mode, but it does run and is playable.

    We had to reformat the hard drive and install Sims before any of the other software that we installed in order to make it work, but it was well worth the extra effort.
     
  11. keri

    keri New Member

    Problem Solved. Please read my other thread on this problem.
     

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