Troubleshooting Help!! Sims 2 Does not Work and Can't get Answers

Discussion in 'The Sims 2' started by stahowey, Dec 30, 2005.

  1. stahowey

    stahowey New Member

    Help!! Sims 2 Does not Work and Can't get Answers

    I have installed my sims 2 and everything seemed to go smoothly and when i go to launch the game it freezes at the logo screen, and then will go to We're sorry the sims 2 has encountered a problem and must shut down box. I have tried just about everything that I can think of and I have spoke to several people and I'm not getting any answers.

    I went into my event viewer and this is what i get:

    Source: Application Error
    Type: Error

    Description: Faulting application sims2.exe, version 1.0.01048, faulting module~df394b.tmp, bersion 0.0.0.0, fault address 0x0008e86b.

    I also get a second event and in the Description: Fault bucket 244425513.

    If anyone can help it would be greatly appreciated I have post a thread before and can't seem to get an answer at to what may be the problem. Thanks so Much Stacey:confused: :(
     
  2. ManagerJosh

    ManagerJosh Benevolent Dictator Staff Member

    Are you running off the ORIGINAL CD/DVD of Sims 2 and not burnt/image copies of the game?
     
  3. stahowey

    stahowey New Member

    Yes, this is the original game The sims 2 Holiday edition. I actually purchased it about a three weeks ago. I had the same problem as I'm having now and thought that the game did not work and exchanged it for a new one, but no change. I did uninstall and reinstall the game when I got the second one. :confused:
     

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